Transparent pricing. No discovery call to get a number.
Most agencies make you jump through hoops before revealing what anything costs. We don't. Here's exactly how pricing works and where most engagements land.
- 1Send your current Esko or HYBRID renewal document.
- 248-hour fixed-price response — a specific dollar amount, not a range.
- 3Review and decide. No obligation to move forward.
- 4If you proceed, contract is executed and support begins on your renewal date (or earlier).
25–50% below vendor renewal in most cases. Up to ~75% for legacy versions, simple environments, or multi-year retainers. Actual savings depend on your specific renewal amount — which is why we quote against your document, not against a hypothetical rate.
- Two-year cap on annual rate increases
- Annual or multi-year contract options
- Response SLA in writing: P1 1hr / P2 4hr / P3 next business day
- 24/7 portal access; business-hours live; on-call retainer add-on available
- 130-minute technical call — describe your stack, your problem, your timeline.
- 2Fixed-fee scoping document follows — yours to keep whether you engage us or not.
- 3Project or retainer agreement executed if you proceed.
- 4Build, with your operators in the loop throughout. No surprise go-live.
These are representative of where most engagements land. Your scope will vary.
| Hourly / time-and-materials | $175–275/hr |
| Monthly retainer (covered hours + on-call) | $3,000–8,000/mo |
| Multi-year contracts | Rate lock on signing |
| PWS stack: software fees | $0 (AGPL-3.0+, open source) |
- 1Same process as Pillar 02 — 30-minute call, fixed-fee scope, then build.
- 2PWS stack software fees are $0 (AGPL-3.0+). You pay for implementation, support, and custom software — not per-seat licenses.
- 3Source code delivered with the project. You own it, fork it, hire anyone to maintain it.
- 4No software fees that grow with your headcount — ever.
Implementation and support rates are the same as Pillar 02. The only difference is the software line item.
| Hourly / time-and-materials | $175–275/hr |
| Monthly retainer (covered hours + on-call) | $3,000–8,000/mo |
| PWS stack: software fees | $0 (AGPL-3.0+, open source) |
| Third-party licenses (if any) | Pass-through at cost |
What's NOT included. Stated plainly.
Those flow through your existing vendor license. PWS does not redistribute vendor IP.
You negotiate and pay your licenses directly with Esko or HYBRID.
Server, storage, and network hardware are outside scope.
Your vendor contract covers what it covers. PWS supplements, not replaces, vendor access to patches.
Ready to get a number?
Support: send your renewal document — 48-hour fixed-price response. Dev: 30-minute call, then a scoping doc.