1. Introduction
Think Neverland, LLC ("we," "our," or "us") operates Synergy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you use
our platform.
2. Information We Collect
Information You Provide
- •Account
Information: Name, email address, workspace details
- •Payment
Information: Processed securely through Stripe (we do not store card
details)
- •File Data:
Files, metadata, and pipeline configurations you upload
- •API Keys:
Hashed with SHA-256; we never store plaintext keys
Information Collected Automatically
- •Usage Data:
API calls, pipeline executions, feature usage
- •Technical
Data: IP address, browser type, device information
3. How We Use Your Information
- •Provide, maintain, and improve
our services
- •Process transactions and send
related information
- •Send technical notices and
support messages
- •Detect and prevent fraud or
abuse
- •Comply with legal obligations
5. Data Security
We take reasonable measures to protect your information. All data is encrypted in
transit (TLS 1.3) and at rest. API keys are hashed with SHA-256 and passwords with
bcrypt. See our Security page
for details.
6. Data Retention
- •Account data retained until
account deletion
- •Usage logs retained for 90
days
- •File uploads retained until
manually deleted
- •Backups retained for 30 days
7. Your Rights (California Residents — CCPA/CalOPPA)
If you are a California resident, you
have the right to:
- •Request access to personal
information we have collected
- •Request deletion of your
personal information
- •Opt out of the sale of
personal information (we do not sell personal information)
- •Not be discriminated against
for exercising your privacy rights
- •Export your data in a portable
format
To exercise any of these rights, contact us at
hello@thinkneverland.com.
8. Do Not Track
Our platform does not currently respond to "Do Not Track" signals.
9. Children's Privacy
Our service is not intended for users under 13. We do not knowingly collect personal
information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users
of material changes via email.